Prepping for Your Cleaning
Effective preparation for a cleaning service begins with a thorough understanding of what we offer on our website in terms of cleaning services and pricing.
Familiarizing yourself with the services available and their corresponding prices is crucial in ensuring that your specific cleaning needs are met.
This preparation not only empowers you to make informed decisions but also allows our team to deliver a customized cleaning experience tailored to your requirements. By being well-versed in our offerings, you can confidently choose the services that align with your needs, ensuring a seamless and satisfactory cleaning process.
Preparing Your Residence for Our Arrival
To prepare for professional cleaners, here are some helpful steps individuals can take:
- Declutter Spaces: Tidy up and declutter surfaces to allow the cleaners easy access to the areas that need attention. This also ensures a more efficient cleaning process. This may include the sink, bedroom, bathroom, etc.
- Secure Valuables: Put away or secure any valuable items to prevent them from being accidentally moved or touched during the cleaning. This helps avoid any potential issues or concerns.
- Communicate Specific Requests: Clearly communicate any specific cleaning requests or priorities you may have. Whether it's focusing on certain areas, using specific cleaning products, or addressing particular concerns, providing clear instructions ensures your expectations are met.
- Provide Access: Ensure that the cleaners have easy access to all the areas that need cleaning. If there are any security measures or specific entry instructions, communicate them in advance to avoid delays.
- Pets: If you have pets, consider securing them in a designated area or informing the cleaners about their presence. This ensures the safety of both the cleaners and the pets during the cleaning process.
It’s important to note that if the recommended preparations are not taken care of before the cleaners arrive, there may be additional fees incurred. In the event that cleaners need to handle tasks such as decluttering, securing valuables, or other preparatory steps on your behalf, this may result in extra charges for the time spent on these additional activities.
For clients who have booked hourly services, inadequate preparation may impact the efficiency of the cleaning process, potentially leading to an extension of the service duration and additional charges accordingly.
However, apart from these specific preparations, there is generally nothing else you need to do to get ready for the cleaning. Our goal is to provide a hassle-free experience, and by taking care of these preparations in advance, you help ensure a smoother and more cost-effective cleaning service. If you have any questions or specific concerns about the preparations, feel free to reach out to us for clarification and assistance.
Before - During - After the Cleaning
Before – If you have any questions that need to be addressed please before your scheduled cleaning service, it’s crucial to communicate all your needs and any special requests to ensure a tailored and satisfactory experience. Let us know if you plan to be at home during the cleaning or if you’ll be providing access through a key or lockbox code. This information helps us plan and execute the service efficiently.
Feel free to make changes or cancel your appointment up to 24 hours prior to the scheduled cleaning without incurring any fees. However, please be aware that cancellations made after this time frame may result in fees, as our cleaners allocate specific time slots to meet your needs, and their time is invaluable.
During – Rest assured that our professional cleaners come fully prepared for the job with all the essential tools and equipment needed to deliver a top-notch cleaning service. Our team is not only licensed but has also undergone thorough background checks, emphasizing our commitment to the safety of your home.
Your security and peace of mind are our top priorities, and our skilled and trustworthy cleaners are dedicated to executing the job with precision and excellence. Before diving into the cleaning process, our cleaners conduct a pre-walkthrough, ensuring a comprehensive assessment of your specific needs and confirming that all aspects of the cleaning are thoroughly covered. This meticulous approach guarantees a thorough and satisfactory cleaning experience for every client.
After – Following the completion of the cleaning service, our professional cleaners conduct a post-walkthrough as part of our quality assurance process. We want to ensure that every aspect of the job meets our high standards of cleanliness and your satisfaction.
For your convenience, you can refer to our cleaning specifications list to verify that the cleaning was thorough and aligned with your expectations. We encourage you to inspect your home for any lost or damaged items. If you identify any issues, please report them to us immediately, and we will take the necessary steps to replace or repair the affected items.
To further enhance our service, you will receive an email after the cleaning is completed, inviting you to provide feedback. Your input helps us continually improve our services and ensures that we meet and exceed your expectations. We appreciate your cooperation and look forward to serving you with excellence!
